EffectiveCAT is a niche software development company whose main focus is the development of applications that fill a specific need in the contact centre industry. With many years of experience between its employees EffectiveCAT has a focus on Genesys technology.

Contact Centre Products

EffectiveCAT offers a growing number of niche products for the contact centre industry. Currently our offering consists of:



Custom Solutions and Software Development

We have a number of talented engineers that can come up with a unique solution for your business or contact centre.

Professional Services

Our vast experience in the Genesys space makes as the perfect asset to any company wanting an extra edge when deploying or implementing a Genesys solution. We can also supplement your teams for important project for both Genesys and software development.


All of our products have an optional training component if users wish to learn tips and tricks from past experiences.